As part of efforts to deliver simpler and smarter banking to its teeming customers, Union Bank of Nigeria Plc has unveiled a new branch with modern technology.
The branch is situated at Muri Okunola Street, Victoria Island, Lagos. The branch is one of Union Bank locations that will offer premium service to Elite Banking Customers.
According to a statement from the bank, this service is unique to the branch and while customers can access all the bank products and services, they can also experience premium service via the Elite Banking lounge. The architectural design and aesthetics is the evidence of the transformation the bank commenced three years ago.
The statement noted that the bank will roll out more Elite Banking Lounges in major cities like Abuja, Lagos, Port Harcourt, and others in the coming days. Speaking on the new branch, the Chief Executive Officer, Union Bank, Mr Emeka Emuwa, said the new branch is a reflection of the bank journey towards satisfying its customers.
Emuwa explained “Many of you may know that next year, Union Bank will be a 100 years old. So what we are doing today is a reflection of the journey to modernize the bank and get ready for the future. It important that as the environment evolves and as the market evolves, we should remember to re-fashion our heritage and our values.
Union Bank has been automated which is part of what we have worked through over the last few years. He said the location of the new branch is one of the first that reflects their refreshed identity.
Pointing out that “You would see that the Stallion is different from what it used to be. Again, its a reflection of the bank and I know we’re coming from somewhere and we’re going somewhere. You have seen in the media in the last few months how we have worked on our brand identity and we know that you will continue to be with us on the journey we’ve embarked on.”
Meanwhile customers express their satisfaction with the bank and its new branch, some of the customers includes the Chief Executive Officer of Wiseduo Investment Limited, Alhaji Idris Suleiman, Chief Executive Officer of Morin Leather Works, Mrs Morin Obaweya and the Founder and Chief Executive Officer of Lady Mechanic Initiative, Mrs Sandra Aguebor.
