Union Bank Plc. has been adjudged the best bank to support small, medium scale enterprises (SMEs) in the country.
The award was presented to the bank during the annual banking award organised by Business Day Newspapers in Lagos.
Speaking after receiving the award, the Head of Retail Segment, SME, Mr Rabiu Tata said the award is a clear indication that the bank transformation they have been working hard at for the last two years is yielding positive results and the bank is on the right path.
Our goal is to build a simpler, smarter bank, focused on delivering value by providing quality financial solutions to its customers in retail, commercial and corporate banking segments across all industries, he said.
He further explained that the Union Bank has been an avid supporter of small businesses throughout its history and this award shows that the bank would continue to do so. Small and Medium Enterprises are the engine of any economy and when they succeed, we succeed and Nigeria succeeds as a whole.
Speaking also on the award, the banks Head of Corporate Affairs & Communication Ms. Ogochukwu Ekezie-Ekaidem commended all stakeholders for their support and loyalty.
This SME award is another signal that the Bank transformation is on the right course. One of our critical focus areas as a Bank is to significantly improve our customer experience at all touch points, and our product and service offerings is one of the first phase of improvements and this has clearly yielded the desired results with the bagging of the SME award.
As we have done with our product and service offerings, Union Bank will continue to work to provide quality banking services and improved customer experience to all our customers and stakeholders across all our touch points, she concluded.
Union Bank has always been a proud supporter of SME. In 2014, the bank was given the CBN Best-Support Bank on ACGSF (Agricultural Credit Guarantee Scheme for Farmers) award for the 8th consecutive year.